Privacy Policy

Last Updated: January 15, 2025

Introduction

Classic Powerwashing ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our business located at 6205 Quarles Rd, Maryland. Please read this policy carefully to understand our practices regarding your personal information.

Information We Collect

We may collect and process the following types of personal information:

• Contact Information: Name, email address, phone number, and physical address
• Service Information: Details about requested services, property information, and project specifications
• Communication Records: Records of our conversations, email exchanges, and service inquiries
• Website Usage Data: IP address, browser type, pages visited, and time spent on our website
• Payment Information: Billing address and payment method details (processed securely through third-party payment processors)

How We Use Your Information

We use the collected information for the following purposes:

• Provide and deliver pressure washing services as requested
• Process payments and maintain billing records
• Communicate with you about services, appointments, and project updates
• Respond to inquiries, questions, and customer service requests
• Send marketing communications about our services (with your consent)
• Improve our website functionality and user experience
• Comply with legal obligations and protect our business interests

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business, such as payment processors and scheduling software providers
• Legal Requirements: When required by law, court order, or governmental authority
• Business Protection: To protect our rights, property, or safety, or that of our customers or others
• Business Transfers: In connection with any merger, sale, or transfer of company assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access and review the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal and business requirements)
• Opt-out of marketing communications at any time
• Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, please contact us at averiefaulkner@classicpwrsvc.com or (410) 586-3800.

Cookies and Website Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. For detailed information about our cookie practices, please refer to our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a revised effective date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us: